Privacy Policy
Last updated: 18 August 2026
Who we are
Our website offers holiday rental listings across Europe. We connect travellers with holiday properties including villas, apartments, cottages and chalets. This Privacy Policy explains how we collect, use, and protect your personal information.
What information we collect
- Account information: name, email address, and password when you register.
- Booking enquiries: name, email, phone number, and travel dates when you contact an owner.
- Reviews: your name and review text when you submit a review.
- Technical data: IP address, browser type, and pages visited for security and analytics purposes.
How we use your information
- To process your booking enquiries and connect you with property owners.
- To send you booking confirmations and important updates about your stay.
- To improve our website and personalise your experience.
- To detect and prevent fraudulent activity.
- To comply with legal obligations.
Cookies
We use cookies to keep you logged in and to remember your preferences. Session cookies are removed when you close your browser. Persistent cookies (up to 1 year) remember your login if you select "Remember Me". You can disable cookies in your browser settings, though some features may not work correctly.
Sharing your data
We do not sell your personal data to third parties. We share your contact details with property owners only when you make a booking enquiry. We may share data with service providers who help us operate the website (e.g. email delivery), under strict confidentiality agreements.
How long we retain your data
We retain your account data for as long as your account is active. Enquiry and booking records are kept for up to 7 years for legal and accounting purposes. You may request deletion of your personal data at any time (subject to legal obligations).
Your rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability — receive your data in a structured format.
To exercise any of these rights, contact us at [email protected].
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at [email protected].